Kq99 Terms and Conditions — Full details in Bengali

Kq99 (referred to hereinafter as the "Platform" or "we") is an online gaming and betting platform operated for players in Bangladesh. These terms and conditions constitute a legally binding agreement between kq99 and its users.

In this document, "user", "player", or "you" refers to any registered or unregistered visitor accessing this site.

Kq99 reserves the right to modify these terms and conditions, in part or in full, at any time without prior notice. Continued use of the site following any changes constitutes your acceptance of the revised terms.

You must provide accurate and complete information when registering an account on kq99. Accounts created with false or misleading information may be closed at any time.

• Each individual may only One Account create. Creating multiple accounts using the same device, IP address, or payment method is strictly prohibited.
• Your account password must be kept strictly confidential and must not be shared with any third party.
• The user is solely responsible for maintaining the security of their account.
• If you suspect unauthorised access to your account, contact kq99 support immediately.
• You may be required to submit a national ID, passport, or driving license for KYC (Know Your Customer) verification.

The name, date of birth, and payment details provided at registration must be accurate. The name on your payment account must match the name on your kq99 account.

To create an account and play on kq99, you must be at least 18 years of age required. Gaming activity of any kind involving minors is strictly prohibited.

• Documents for age verification may be requested at the time of registration or at any point thereafter.
• Withdrawals may be put on hold until age verification is complete.
• If a user is found to be underage, their account will be immediately closed and no balance will be refunded.

Kq99 currently accepts deposits via Mobile Banking, Nagad, and other approved payment methods. All transactions are conducted in Bangladeshi Taka (BDT).

• Minimum Deposit: BDT 500 (subject to change, see the Promotions page).
• Minimum Withdrawal: BDT 500।
• Withdrawal Processing Time: Typically 3–7 business days; usually 3–7 minutes for Mobile Banking/Nagad.
• KYC verification must be completed before any withdrawal can be processed.
• Withdrawals must be made using the same payment method used for the deposit.
• For suspicious transactions, kq99 may suspend withdrawals and conduct an investigation.

Kq99 does not charge any fees on transactions. However, your payment provider may apply their own charges, for which the user is solely responsible.

Kq99 offers a variety of bonuses and promotions. Each bonus has its own terms, which should be read carefully before claiming.

• Welcome Bonus: Available to new members only. Limited to one claim per person, device, or address.
• Wagering Requirements: A wagering requirement of typically 20x to 35x must be met to withdraw bonus funds (specific terms apply to each offer).
• Certain games may be excluded from bets placed with bonus money.
• Unused bonuses are automatically cancelled once they expire.
• Kq99 reserves the right to modify or cancel any promotion at any time without giving a reason.
• If bonus abuse or system manipulation is suspected, the bonus will be voided.

All bets and gaming activities on kq99 are governed by specific rules. Game outcomes are entirely random and determined by a third-party certified RNG.

• Once a bet is confirmed, it cannot be cancelled.
• If a bet is cancelled due to a technical issue, the deposit will be refunded.
• Odds may change during live betting — the odds at the time of bet confirmation are final.
• Specific Sports Betting rules apply to cricket, football, and other sports.
• Kq99 reserves the right to cap the maximum winnings amount.

The following activities are strictly prohibited on kq99. Any involvement in these activities will result in immediate account suspension and possible forfeiture of balance:

• Money Laundering: Using kq99 for the purpose of money laundering.
• Bonus Abuse: Claiming bonuses using multiple accounts or false information.
• Software Manipulation: Using bots, scripts, or automation software.
• Collusion: Colluding with other players to gain an unfair advantage.
• Chargeback Fraud: Filing a fraudulent chargeback through a bank.
• Selling, transferring, or sharing your account with another person.

Kq99 reserves the right to close or suspend any account under the following circumstances:

• If the Terms & Conditions are violated.
• If evidence of fraud or dishonest conduct is found.
• By court order or directive from a regulatory authority.
• If an account has been inactive for an extended period (more than 12 months).

Users may also request account closure at any time through support. Any valid balance remaining at the time of closure will be made available for withdrawal.

Kq99 accepts no liability for the following:

• If a game is interrupted mid-session due to a lost internet connection.
• If gaming is disrupted due to an issue with the user's device or software.
• If a transaction is not completed due to a failure in a third-party payment system.
• In the event of theft of a user's password or account credentials.

However, if an issue arises due to a technical error, kq99 will investigate and endeavour to provide a fair resolution.

Kq99 treats the protection of users' personal information with the utmost importance. Full Privacy Policy Privacy Policy page available.

• Your information is never sold to third parties.
• User information is not disclosed to authorities except where required by law.
• All data is protected with SSL 256-bit encryption.
• You may contact support to request deletion of your data.

Kq99 believes gaming is for entertainment — not addiction. We encourage all players to game responsibly.

• Deposit Limit: You can set daily, weekly, or monthly deposit limits for yourself.
• Self-Exclusion: You can self-exclude from the platform for a set period of time.
• Cooldown Period: You can take a break ranging from 24 hours up to 6 months.
• If you notice signs of gaming addiction, contact support immediately.

For more details, visit our Responsible Gaming Visit the page.

Kq99 reserves the right to update these terms and conditions at any time. Users will be notified of significant changes via their registered email address.

We recommend visiting this page regularly to stay updated on the latest terms. For any questions or concerns, please contact our support team.